Question 1

Will AquaCounsel recommend competitors’ products?

Accepted Answer

No. It only recommends from your own certified catalog — it can’t suggest anything you don’t install.

Question 2

What if it gives a wrong answer I’m liable for?

Accepted Answer

The chemistry runs on a constrained engine, every claim shows its source, and complex cases hand off to your specialist instead of guessing. It’s decision support — your specialist owns the recommendation.

Question 3

I already have a chatbot / CRM. Why this?

Accepted Answer

Generic bots capture a name; AquaCounsel diagnoses the water and books the test. It feeds your existing CRM a warm, pre-diagnosed lead — it’s the front door, not a replacement.

Question 4

Is it hard to set up?

Accepted Answer

No. It’s done-for-you and embeds on your site in minutes.

Question 5

Does it work for well water too?

Accepted Answer

Yes. It handles well-water complexity — iron type, manganese, hardness, pH, bacteria — not just city water.

Question 6

What data does it use?

Accepted Answer

EPA-verified records across 18,000+ utilities and 50,000+ ZIP codes, NSF/ANSI standards, and your own catalog.

Question 7

Does AquaCounsel help my technicians in the field?

Accepted Answer

Yes. During the in-home consultation, your specialist captures the water situation by voice or photo, and AquaCounsel helps diagnose, sizes the system, and drafts a branded proposal on the spot — grounded in the same sourced engine and your own catalog. (In pilot.)

Question 8

Will the AI replace my specialist’s judgment on site?

Accepted Answer

No. Your specialist owns the plan; AquaCounsel drafts and sources it, and the proposal goes out under your brand.

Question 9

Does the context from my website carry to the visit?

Accepted Answer

Yes — the homeowner’s online conversation and local water data are loaded before your specialist arrives, so nothing gets re-asked.

Question 10

How is it priced?

Accepted Answer

Three plans — Independent, Growing dealer, and Multi-location — every tier anchored to the same math: one recovered install covers the year. Exact pricing is shared on your demo.

Question 11

Is there a contract?

Accepted Answer

Plans run month to month, and you can move between tiers as you grow. The math is meant to hold on its own — one recovered install covers the year.

Question 12

What counts as a location?

Accepted Answer

A branch with its own service territory — its own technicians, phone line, and catalog scope. Multi-location plans are priced per technician or per location, whichever fits how you run.

Your questions, answered.

See it answer for your town.